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        Mark Smith's Analyst Perspectives

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        Pimcore Named Exemplary and Overall Leader in 2021 PIM Value Index

        We are happy to share some insights about Pimcore Platform drawn from our latest Value Index research, which assesses how well vendors’ offerings meet buyers’ requirements.

        VR_VI_PIM_Logo (2)We published the Ventana Research Value Index: Product Information Management, the distillation of a year of market and product research efforts. To assess functionality, one of the components of Capability, we applied the Ventana Research Value Index methodology and blueprint, which links the personas and processes for PIM to an organization’s requirements.

        In all of our Value Indexes, we utilize a structured research methodology that includes evaluation categories designed to reflect real-world criteria incorporated in a request for proposal and vendor selection process for PIM software. We evaluated Pimcore and 15 other vendors in seven categories, five relevant to the product (Adaptability, Capability, Manageability, Reliability and Usability) and two related to the vendor (Vendor Validation and Total Cost of Ownership and Return on Investment). To arrive at the Value Index rating for a given vendor, we weighted each category to reflect its relative importance in an RFP process, with the weightings based on our expertise and research.

        Pimcore, a European- and Austrian-based firm, is a dedicated PIM provider. It was categorized as an Exemplary Vendor and ranked third overall in the Value Index. Pimcore was a Value Index Leader in four categories, ranking third in Validation, Capability, Reliability and Usability. Pimcore performed its best in Capability.

        Ventana_Research_Value_Index_PIM_Vendor_Chart_2021_PimcorePimcore’s strength comes from a large, global community of open-source contributors that have accelerated its innovation and improvement. Its expansion improved its efforts to support digital experience and customer data platforms for a growing set of requirements

        Pimcore could incrementally improve its efforts in Usability, Adaptability and Manageability, and has begun that process with its new Pimcore X, which was included in the Value Index.

        This assessment was based on Pimcore’s product information management applications available at end of April of 2021, which was Pimcore X enterprise subscription. There have not been any new or updated releases since the Value Index was published.

        The role of PIM for every organization is to ensure the most accurate and engaging product information that can support the customer, enterprise and product lifecycle requirements. Providing effective product information is the foundation to providing an engaging digital experience that meets the needs for marketing, commerce and the digital shelf. Organizations should make PIM and product experiences a priority for continuous process improvement, and perform an assessment of existing process and technological approaches, adopt best practices and ensure the effectiveness of product information being utilized for revenue, operations and supply chain processes.

        This research-based index is the most comprehensive assessment of the value of product information management software in the industry. Technology buyers can learn more about how to use our Value Index by clicking here and included vendors that wish to learn more can click here. Read the report here.

        Regards,

        Mark Smith

        Mark Smith
        Partner, Head of Software Research

        Mark Smith is the Partner, Head of Software Research at ISG, leading the global market agenda as a subject matter expert in digital business and enterprise software. Mark is a digital technology enthusiast using market research and insights to educate and inspire enterprises, software and service providers.

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