Dreamforce has become the largest enterprise software event for businesses in the United States, and it is evident why when looking at it this year. With over 170,000 business and IT professionals attending, Salesforce came to show off upcoming product announcements and innovations. This year's biggest focus was on Einstein Voice (a personalized and intelligent conversational assistant), integration with other platforms, and Salesforce Customer 360. The last of these is the start of an answer...
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Topics:
Salesforce.com,
Customer Experience,
Machine Learning,
Marketing,
Voice of the Customer,
CRM,
Dreamforce,
Sales Performance Management (SPM),
SPM,
Digital Technology,
Digital Marketing,
Robotic Process Automation,
AI,
natural language processing,
Intelligent CX
The annual Salesforce.com Dreamforce conference (Twitter: #DF12), just underway, may be the largest software conference ever, with attendance, physically and on the Internet, expected to be 90,000. Certainly, as one of the largest software events of 2012, this conference will be heavily covered via social media, while under the roof of the Moscone Center and surrounding hotels Salesforce will be demonstrating the power of using social media concepts in the enterprise and combining those...
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Topics:
Big Data,
Salesforce.com,
Social Media,
Operational Performance Management (OPM),
Research,
SFDC,
Business Analytics,
Business Collaboration,
Business Intelligence,
Business Mobility,
Cloud Computing,
Operational Intelligence,
Business Performance Management (BPM),
Customer Performance Management (CPM),
Dreamforce,
Financial Performance Management (FPM),
Information Applications (IA),
Information Management (IM),
Sales Performance Management (SPM),
Supply Chain Performance Management (SCPM),
Workforce Performance Management (WPM)
