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        Mark Smith's Analyst Perspectives

        About the Analyst

        Mark Smith

        Mark is responsible for the overall direction of Ventana Research and drives the global research agenda covering both business and technology areas. He defined the blueprint for Information Management and Performance Management as the linking together of people, processes, information and technology across organizations to drive effective results. Mark is an expert in technology for business from Performance Management, Business Intelligence, Analytics to Information Management across finance, operations and IT. Mark has held CMO, product development and research roles at companies such as SAP, META Group, Oracle and IRI Software. He has experience across major industries including banking, consumer products, food and beverage, insurance, manufacturing, pharmaceutical and retail and consumer services.


        Recent Posts

        Cisco Systems has announced its intent to acquire Composite Software, which provides data virtualization to help IT departments interconnect data and systems; the purchase is scheduled to complete in early August. Cisco of course is known for its ability to interconnect just about anything with its networking technology; this acquisition will help it connect data better across networks. Over the last decade Composite had been refining the science of virtualizing data but had reached the peak of...

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        Topics: Big Data, Networking, Operational Performance Management (OPM), Business Analytics, Cloud Computing, Data Management, Governance, Risk & Compliance (GRC), Information Management, Business Performance Management (BPM), Cisco, Composite Software, Data, Data Virtualization, Information Applications (IA), Information Management (IM), Information Optimization, Internet of Everything, IT Performance Management (ITPM), Strata+Hadoop

        Business analytics can help organizations use data to find insights that lead to new opportunities and address issues unrecognized before. One player in this market is Datawatch, known for its tools for information optimization and harvesting value from big data including content and documents. I assessed the company earlier this year, and recently our firm recognized its customers’ achievements with 2013 Ventana Research Leadership Awards for Information Optimization with Phelps County...

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        Topics: Big Data, SAP, GRC, Office of Finance, Operational Performance Management (OPM), Panopticon, Analytics, Business Intelligence, Information Management, Operational Intelligence, Business Performance Management (BPM), CEP, Customer Performance Management (CPM), Datawatch, Discovery, Financial Performance Management (FPM), Information Applications (IA), Information Management (IM), Information Optimization, Sales Performance Management (SPM), SAP HANA, Supply Chain Performance Management (SCPM)

        Information management is important to every line of business that seeks to improve its business processes and decision-making. In response to pressure from those departments, CIOs and IT organizations must examine whether they have focused enough on the I for information and not just the T for technology, and if they have not, commit to taking this responsibility more seriously than in the past. Informatica is one vendor that realizes the potential of its information beyond just data...

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        Topics: Data Quality, Master Data Management, Operational Performance Management (OPM), PowerCenter, Analytics, Business Analytics, CIO, Cloud Computing, Data Integration, Information Applications, Information Management, Business Performance Management (BPM), Information Applications (IA), Information Management (IM), Information Optimization, Vibe

        Anaplan’s software is designed to help organizations across finance, sales and operations improve accuracy, timeliness and collaboration in their business analytics and planning. I recently attended the company’s first user conference, Hub 2013, in San Francisco, which featured customer success stories and latest on product information. Anaplan has built its business on the subtleties of modeling and planning that are shared between sales, operations and finance departments, and it enables them...

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        Topics: Big Data, Planning, FP&A, Modeling, Operational Performance Management (OPM), Analytics, Business Analytics, Business Intelligence, Cloud Computing, Business Performance Management (BPM), CFO, Customer Performance Management (CPM), finance, Financial Performance Management (FPM), Sales Performance Management (SPM), Sales Planning, Supply Chain Performance Management (SCPM), Workforce Performance Management (WPM)

        Sales organizations and individuals strive to reach their quotas and get paid the maximum commissions for their performance. In support of these goals, software vendor Xactly offers a suite of applications for sales performance management that operates in the cloud computing environment. An example of its success is receiving our recent 2013 Leadership Award in sales excellence for work by its customer Zuora. This achievement builds on its 2012 Leadership Award with customer GlobalEnglishMy...

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        Topics: Sales, Operational Performance Management (OPM), Business Performance Management (BPM), Compensation, Customer Performance Management (CPM), Financial Performance Management (FPM), Sales Performance Management, Sales Performance Management (SPM)

        At this year’s annual SAP user conference, SAPPHIRE, the technology giant showed advances in its cloud and in-memory computing efforts. It has completed the migration of its conventional application suite and portfolio of tools to operate on SAP HANA, its in-memory computing platform, and made improvements in its cloud computing environment, SAP HANA Enterprise Cloud. The last time I analyzed SAP HANA was when it won our firm’s 2012 Overall IT Technology Innovation Award. Now HANA has been...

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        Topics: Big Data, Predictive Analytics, SAP, Social Media, Teradata, Mobile Technology, Operational Performance Management (OPM), Business Analytics, Business Collaboration, Business Intelligence, CIO, Cloud Computing, Governance, Risk & Compliance (GRC), HP, Business Performance Management (BPM), CFO, CMO, Customer Performance Management (CPM), Financial Performance Management (FPM), Information Applications (IA), Information Management (IM), SAP EPM, SAP HANA, SAP Lumira, SAPPHIRE, Supply Chain Performance Management (SCPM), Tagetik, Workforce Performance Management (WPM)

        Teradata recently gave me a technology update and a peek into the future of its portfolio for big data, information management and business analytics at its annual technology influencer summit. The company continues to innovate and build upon its Teradata 14 releases and its new processing technology. Since my last analysis of Teradata’s big data strategy, it has embraced technologies like Hadoop with its Teradata Aster Appliance, which won our 2012 Technology Innovation Award in Big Data....

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        Topics: Big Data, MicroStrategy, SAS, Tableau, Teradata, Customer Excellence, Operational Performance Management (OPM), Analytics, Business Analytics, Business Intelligence, CIO, Cloud Computing, In-Memory Computing, Location Intelligence, Operational Intelligence, CMO, Customer Performance Management (CPM), Discovery, Information Applications (IA), Information Management (IM), Intelligent Memory, Teradata Aster, Strata+Hadoop

        Information technology for business is changing rapidly as organizations demand innovation to help them discover insights and facts. Our research into business technology innovation found analytics to be the top priority in 39 percent of organizations. Businesses feel pressure to be better, faster and smarter in operating processes, and understanding their various types of information is a key to success. Businesses are looking to capture value from all types of information both within the...

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        Topics: Big Data, Event discovery, Operational Performance Management (OPM), Analytics, Business Analytics, Business Intelligence, CIO, Information Management, Location Intelligence, Operational Intelligence, Visualization, Business Performance Management (BPM), Customer Performance Management (CPM), Data, Data Discovery, Financial Performance Management (FPM), Information Applications (IA), Information Discovery, Information Management (IM), Sales Performance Management (SPM), Supply Chain Performance Management (SCPM), Workforce Performance Management (WPM)

        I was recently at Oracle Analyst World which is the vendor’s annual gathering of technology industry analysts. Its executives and others in the products organization deliver the latest news on where the titan is focusing efforts to expand its technology and markets. This year, against the background of the consumer and business markets embracing mobile and cloud computing, Oracle is working to sound like a more friendly supplier that can help remove legacy issues and inefficiencies that plague...

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        Topics: Big Data, Mobile, Social Media, Operational Performance Management (OPM), Social Collaboration, Business Analytics, Business Collaboration, Business Intelligence, Business Mobility, CIO, Cloud Computing, Governance, Risk & Compliance (GRC), Location Intelligence, Operational Intelligence, Oracle, Business Performance Management (BPM), CFO, COO, Customer Performance Management (CPM), Financial Performance Management (FPM), Information Applications (IA), Information Management (IM), IT Performance Management (ITPM), Sales Performance Management (SPM), Supply Chain Performance Management (SCPM), Workforce Performance Management (WPM)

        When organizations need to optimize their business processes and improve operations and decisions, the often speak of having the right information at the right time, but don’t always make that a priority. This information optimization is often thought to be expensive and time-consuming, especially with advent of big data and disparate data sources across cloud and on-premises environments, as I have articulated. Datawatch can help business get to information of any variety or volume at any time...

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        Topics: Big Data, MapR, QlikView, Cloud Computing, Information Management, Uncategorized, Datawatch, Information Optimization
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        • Ventana Research’s Analyst Perspectives are fact-based analysis and guidance on business, industry and technology vendor trends. Each Analyst Perspective presents the view of the analyst who is an established subject matter expert on new developments, business and technology trends, findings from our research, or best practice insights.

          Each is prepared and reviewed in accordance with Ventana Research’s strict standards for accuracy and objectivity and reviewed to ensure it delivers reliable and actionable insights. It is reviewed and edited by research management and is approved by the Chief Research Officer; no individual or organization outside of Ventana Research reviews any Analyst Perspective before it is published. If you have any issue with an Analyst Perspective, please email them to ChiefResearchOfficer@isg-research.net

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