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        Mark Smith's Analyst Perspectives

        Informatica has announced a major release, version 9.5, of its software platform, which will be generally available in June. The company’s data integration technologies will support the new generation of computing that includes big data, cloud computing, mobile and social media. These computing environments, which our firm has defined as key business technology drivers for this decade, have a compelling impact on the data that enterprises create and use. Being smart about integrating and...

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        Topics: Big Data, Mobile Technology, Business Analytics, Business Intelligence, Business Mobility, Business Technology, CIO, Cloud Computing, Governance, Risk & Compliance (GRC), Informatica, Information Applications, Information Management, Information Technology, Business Performance Management (BPM), Customer Performance Management (CPM), Financial Performance Management (FPM), Information Applications (IA), Information Management (IM), IT Performance Management (ITPM), Supply Chain Performance Management (SCPM), Strata+Hadoop

        Adoption of workforce analytics is increasing as organizations seek to recruit and retain employees more effectively and ensure that their people deliver the productivity they expect. According to our benchmark research on the topic, 89 percent of organizations want to make it simpler to provide workforce analytics, which is not surprising as our analysis shows that only 12 percent of organizations have reached the highest level of maturity here.

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        Topics: MicroStrategy, Human Capital Management, Kronos, Research, Business Analytics, Business Collaboration, Business Mobility, Cloud Computing, Governance, Risk & Compliance (GRC), Mobility, Business Performance Management (BPM), Financial Performance Management (FPM), HR, HRMS, Talent Management, Workforce Analytics, Workforce Performance Management (WPM)

        Our latest benchmark research on sales applications and technology reveals three trends sales organizations see as critical to improving their operations and performance: mobile technology like smartphones and tablets, collaborative capabilities and business analytics applied to sales. At the same time many sales processes are becoming easier to use, including compensation, forecasting and quota and territory management. To take advantage of these advancements sales management has to establish...

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        Topics: Operational Performance Management (OPM), Business Analytics, Business Collaboration, Business Intelligence, Business Mobility, Cloud Computing, Governance, Risk & Compliance (GRC), Location Intelligence, Business Performance Management (BPM), Customer Performance Management (CPM), Financial Performance Management (FPM), Sales Performance Management (SPM), Workforce Performance Management (WPM)

        With the release of Business Analytics version 4.5, Pentaho has expanded its platform and tools to address the needs of business and IT. The product has come a long way since the version 4 release less than a year ago, which broke ground in ease of use and support for big-data sources. Advancing beyond its roots in business intelligence, Pentaho Business Analytics 4.5 addresses data discovery, data integration and data mining and provides visual discovery and analytics that operate against...

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        Topics: Big Data, Pentaho, Mobile Technology, Business Analytics, Business Intelligence, Business Mobility, Business Technology, CIO, Cloud Computing, Governance, Risk & Compliance (GRC), Information Applications, Information Management, Information Technology, Business Performance Management (BPM), Customer Performance Management (CPM), Financial Performance Management (FPM), Information Applications (IA), Information Management (IM), IT Performance Management (ITPM), Supply Chain Performance Management (SCPM), Strata+Hadoop

        Making business use of the vast amount of information on the Web and Internet along with a company’s intranet is no easy task. Kapow Software aims to help by providing tools to define and virtualize access to information, integrate it with other information, such as that in databases, and present it in a useful format. The tool can supply access to data from legacy applications such as PeopleSoft and Siebel, newer applications from Oracle and SAP and applications in cloud computing...

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        Topics: Big Data, Mobile Technology, Business Analytics, Business Intelligence, Business Mobility, Business Technology, CIO, Cloud Computing, Governance, Risk & Compliance (GRC), Information Applications, Information Management, Information Technology, Business Performance Management (BPM), Customer Performance Management (CPM), Financial Performance Management (FPM), Information Applications (IA), Information Management (IM), IT Performance Management (ITPM), Kapow, Supply Chain Performance Management (SCPM), Strata+Hadoop

        Business intelligence software is increasingly mobile, becoming available via smartphones and tablets and now enabling planning and what-if scenarios to determine the impacts of changes that might be made to improve performance. InetSoft, which has been providing business intelligence tools for more than 15 years, has advanced its technologies to address these trends. The company recently announced version 11.2 of InetSoft Style Intelligence, adding many new capabilities. Among them, the...

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        Topics: Business Analytics, Business Intelligence, Business Technology, CIO, Cloud Computing, InetSoft, Information Applications, Information Management, Information Technology, Business Performance Management (BPM), Financial Performance Management (FPM), Information Applications (IA), Information Management (IM), IT Performance Management (ITPM), Sales Performance Management (SPM)

        This week Peoplefluent announced that it has invested in Socialtext, a company that provides social collaboration software at the enterprise level. With this strategic investment Bedford Funding, the private equity firm that owns Peoplefluent, is the direct beneficiary. Peoplefluent will extend Socialtext into the human capital management market while continuing to let the company meet the broader market interest in its offering. Peoplefluent has moved quickly to make this application and...

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        Topics: Social Media, Sustainability, Human Capital Management, LMS, Peoplefluent, Performance, Recruiting, Research, SocialText, Business Analytics, Business Collaboration, Business Mobility, Cloud Computing, Governance, Risk & Compliance (GRC), Mobility, Business Performance Management (BPM), Compensation, Financial Performance Management (FPM), HR, HRMS, Information Applications (IA), Information Management (IM), Sales Performance Management (SPM), Talent Management, Workforce Analytics, Workforce Performance Management (WPM)

        Competition in the human capital management market rages on, with application suppliers racing to provide sophisticated applications that operate in the cloud. Cloud computing is a key factor in advancing human capital management, included in our research agenda for this area, along with analytics, collaboration, mobility and social media.

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        Topics: SAP, Social Media, Sustainability, Human Capital Management, LMS, Performance, Recruiting, Research, Business Analytics, Business Collaboration, Business Mobility, Cloud Computing, Governance, Risk & Compliance (GRC), Mobility, Oracle, Business Performance Management (BPM), Compensation, Financial Performance Management (FPM), HR, HRMS, Information Applications (IA), Information Management (IM), Sales Performance Management (SPM), Talent Management, Workday, Workforce Analytics, Workforce Performance Management (WPM)

        I attended NICE Systems’ annual Interactions (Twitter #Interaction2012) conference in Nashville to get the latest from this growing global software business that focuses on customer-centric applications. If you have not heard of NICE you might not be primarily involved in managing and interacting with customers, the area in which NICE has been growing organically and by acquiring technology providers that complement its existing portfolio. As we discussed in recent analyses, and NICE acquired...

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        Topics: Predictive Analytics, Social Media, Customer Analytics, Customer Experience, Customer Feedback Management, NICE Systems, Operational Performance Management (OPM), Social CRM, Speech Analytics, Voice of the Customer, Analytics, Business Analytics, Business Collaboration, Business Intelligence, Business Mobility, Cloud Computing, Customer Service, Governance, Risk & Compliance (GRC), Operational Intelligence, Call Center, Contact Center, Contact Center Analytics, CRM, Customer Performance Management (CPM), Desktop Analytics, Financial Performance Management (FPM), Interactive Intelligence, Sales Performance Management (SPM), Text Analytics, Unified Communications, Workforce Management, Workforce Performance Management (WPM)

        Thanks to Datawatch, businesses may find themselves buying and deploying fewer new business analytics and business intelligence tools. As I noted in my analysis last year, the company’s new management has begun to transition it to a more appealing market position in which it helps enterprises use analytics to improve operational efficiency and decision-making. The Datawatch products focus on data virtualization – that is, accessing data from multiple sources not usually seen as accessible for...

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        Topics: Business Analytics, Business Intelligence, Business Technology, CIO, Cloud Computing, Governance, Risk & Compliance (GRC), Information Applications, Information Management, Information Technology, Business Performance Management (BPM), Customer Performance Management (CPM), Datawatch, Financial Performance Management (FPM), Information Applications (IA), Information Management (IM), IT Performance Management (ITPM), Supply Chain Performance Management (SCPM)
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